Privacy Policy

Pull Up Group LLC DBA Pull Up Towing and Recovery LLC

Effective Date: December 25, 2025

Pull Up Towing and Recovery LLC is operated by Pull Up Group LLC and provides local towing, recovery, dispatch, domestic vehicle transportation, and international vehicle shipping services. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

Personal Information

Full name
Phone number
Email address
Physical address
Payment information
Driver’s license or government-issued ID
Passport (for international shipping)

Vehicle Information

VIN
Make, model, and year
Vehicle condition (runner or non-runner)
Registration and title information
Vehicle purchase receipt or bill of sale

Shipping & Compliance Documents

Consignee information
Address of destination
Letters of authorization
Legal documents required by customs, ports, or law enforcement

2. How We Use Information

We use collected information to:

Provide towing, recovery, dispatch, domestic transport, and international shipping services

Process payments and invoices

Verify ownership and authorization

Comply with local, state, federal, and international laws

Communicate service updates, delays, or requirements

Prevent fraud, chargebacks, and unauthorized transactions

3. Information Sharing

We may share your information with:

Towing operators, carriers, ports, shipping lines, and logistics partners
Customs officials and law enforcement when required
Payment processors and collections agencies for unpaid balances

We do not sell customer data.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No system is fully secure, and use of our services is at your own risk.

5. Policy Updates

This Privacy Policy may be updated at any time. Updates will be posted on our website.